Empathy and Experience

We know the law, and we know the toll the justice system can take. We take care of people - not just our clients, but also our staff too. All our actions and decisions are guided by our mission, to be the most ethical law firm in Aotearoa New Zealand. You can contact us on our call-free number or email at any time. It won't cost you to speak with our Legal Response Team.

Ka tautoko matou i te uru ki te whakawa

We support Access to Justice

Keas are smart birds. They will watch you and judge you. In fact every smart creature does that, especially humans. Everyone judges everyone else all the time. This leads to most of the world’s problems, because each of us are constantly judging others. We create our own version of the truth, and we use that to compare how we’re treated.

When our truth is not believed, or when someone or something else acts in a way that doesn’t fit our version of the truth, we feel that it is unfair.

Let’s face it: we’ve all felt life’s been unfair at times. Being bullied, suffering abuse, getting cancer, losing a loved one, not getting that Play Station for Christmas. Sometimes it’s a big deal, sometimes not so much. Justice is different from fairness.

Justice is a way of smoothing out everyone’s own personal version of the truth and coming up with a compromise that helps most of society.​

When you go through the justice system, your opinion on what is fair is not so important… what’s important is what is equitable to all the people in New Zealand.

It’s hard to make that better, but there are lots of things you can do to make it worse! And this is why a lawyer can help… they guide you through this weird, alien world of Justice.

Justice isn’t fairness and no matter how loudly you complain or cry about this, it will not change anything. If you have a good lawyer, and listen to them, and can just forget about fairness for a while (it’s hard, we know), then you are more likely to feel like you have been treated justly by the system.

​You can trust Portia to know how to get through this.

What is 'Virtual Service'?

Did you know you don't have to visit a lawyer in person? Portia has been providing virtual legal services to the world for over eight years.

Personal law is stressful enough without having to get dressed up and drive into town, find a car park and go to someone else's office for the priviledge of being charged hundreds of dollars per hour!

We can help you using secure video communication and digital paperwork. We've been a paper-free office since 2014. Call us and find out more on 0800 339 223.

Please note that the law prevents us from doing certain legal tasks virtually. Our friendly team will advise you of this if necessary.

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