Question
"I'm injured and ACC are not treating me right... what are my options?" Answer
There are a number of ways to approach ACC with concerns. You can enter into mediation with them, to come to a resolution. If that fails then there is a formal review process. A lawyer can help make sense of this for you. Question
"What is the difference between a lawyer and an advocate?" Answer
There are two major differences: Firstly, a lawyer is not only trained in the law, they are admitted to the Bar - in other words, they are an Officer of the Court; Secondly, lawyers are answerable to the New Zealand Law Society so if you are unsatisfied with their service you have a regulatory body to complain to. Remember that ACC advocates sometimes do not have the level of training, education or insurance cover that practicing lawyers have. Also, they are entirely unregulated. Question
"I don't think I can afford a lawyer but I need one. What are my options?" Answer
We can help you apply for legal aid. We don't charge anything for coming in to see us to arrange this. We have helped thousands of people access justice this way and we're really good at it. Also, we're friendly :) Find out more information about legal aid here. Question
"Why should I care that advocates are not regulated?" Answer
Ask the woman who was stung for THOUSANDS of dollars by an advocate who agreed to represent her for a cut of her payout!!! |
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Legal Aid
Legal aid is available for ACC matters. You should take this into account before engaging a lawyer or advocate privately, as the legal aid rate is significantly lower than what lawyers charge privately or the percentage fee that some advocates take. Contact us on 0800 339 223 to find out if you could qualify for legal aid assistance. |